Gaming is for fun — not stress. 789 Casino believes every player can enjoy gaming within healthy limits. We are here for you.
789 Casino is committed to creating a safe environment for every player. The tools below will help keep your gaming fun and in control.
Decide in advance the maximum amount in BDT you will deposit each day, week, or month. Once a limit is set, it cannot easily be increased — this protects you from overspending in the heat of the moment.
Set a limit on how long you play in one session. When the time is up, the system will automatically prompt you to take a break. Long sessions lead to fatigue and poor judgment — this tool helps you avoid that risk.
If you need a break from gaming for a while, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, logging in or placing bets will not be possible.
If you feel your gaming is getting out of control, you can apply for a permanent account closure for a period of 6 months to 5 years. This is the strongest protection tool available.
Set a cap on how much you are willing to lose within a given period. Once the limit is reached, no further bets can be placed for that period — a simple way to protect your budget.
Our trained support team is ready to help with any questions about gaming addiction. Reach us via live chat or email — completely confidential.
Please note: Gaming at 789 Casino is purely for entertainment. Never use gaming as a source of income or a way to solve financial problems.
Responsible play means enjoying gaming in a way where you always stay in control. Gaming is healthy only when it does not negatively affect the other important areas of your life — family, work, health, and finances.
At 789 Casino, we believe gaming is a form of entertainment — much like watching a film or playing cricket. But like any leisure activity, it's best enjoyed in moderation. The three core principles of responsible play are:
Research shows that most people who develop a gaming problem initially underestimate it. That's why it's always better to take precautions early.
As a licensed platform, 789 Casino treats responsible gaming not just as a rule, but as a core value. The key principles behind our policy are:
We strictly ensure that no one under the age of 18 can register or play on our platform. KYC verification is mandatory at registration and before any withdrawal.
The winning probability for every game (RTP — Return to Player) is clearly stated. We never make misleading promotions or unrealistic winning promises.
Player funds are held in a separate trust account, keeping your money protected even if the company faces financial difficulties.
Our system automatically detects unusual gaming patterns, and our team will reach out directly to the player if needed.
Setting limits at 789 Casino is straightforward. Go to your account settings, navigate to the "Responsible Play" section, and set the following limits:
| Limit Type | Duration | Time to Take Effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediate | Active |
| Session Time Limit | Per Session | Immediate | Active |
| Cooling-Off Break | 1–6 Weeks | Within 24 Hours | Active |
| Self-Exclusion | 6 Months – 5 Years | Immediate | Active |
Lowering your limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this helps prevent overspending in the heat of the moment.
Sometimes we don't realize gaming is getting out of hand until it's too late. Check the signs below — these are warning signals to watch out for:
If you notice two or more of the above signs, contact our support team without delay. Seeking help is not a weakness — it takes courage.
Answer the following questions honestly. If three or more answers are "yes," it's worth having a conversation with us.
This questionnaire is based on GamCare's international gaming assessment model. It is not a medical diagnosis, but an early awareness tool.
789 Casino strictly enforces an 18+ policy. If there are children or teenagers in your household, please take the following steps:
If you suspect a minor has accessed your account, contact our support team immediately. We will take prompt action.
If you need help, follow the steps below. Each step is simple and confidential.
Acknowledging that there is a problem is the first and most important step.
Go to your account settings to activate a cooling-off period or self-exclusion.
Chat with our team via live chat — completely confidential.
If needed, seek guidance from a professional counselor or mental health specialist.
Email us for direct support: [email protected] — We respond within 24–48 hours.
789 Casino is always by your side — not just for gaming, but to ensure a safe and healthy gaming experience. Register now and play responsibly.
18+ | Licensed | Responsible Gaming Guaranteed